Knowledge base

• • Dealers, Sponsorship, and Media

    • I’m interested in becoming sponsored. How can I apply?
    • I’m interested in becoming a dealer/distributor. How can I apply?

  • Installation

    • Will my OEM crossbars work?
    • My crossbars are rated to 59 kg, How can that hold our weight once inside the tent?
    • How do I attach my tent to a platform rack?
    • How do you install a tent?
    • How do I install the Condor annex?
    • How do I install a tent on a truck?

  • Product

    • How do I mount a solar panel?
    • Is the mattress comfortable?
    • How do I lock the tent closed?
    • Is this a 4 season tent?
    • How much weight can the tents support?
    • Do you have a catalogue of your products?

  • Orders, Shipping, and Delivery

    • I've received only part of my order
    • How can I change my delivery address?
    • I received my order but some parts are missing
    • Do you have local will-call pickups?
    • How do I track my order?
    • How do my items get delivered?

  • Payments

    • Can I pay via PayPal?
    • What is your payment policy?
    • Why has my payment failed?
    • What type of cards do you accept?
    • Do you have financing?

  • Refunds, Cancellations, and Changes

    • When will I receive my refund?
    • How do I change an order?
    • How do I return an order?
    • How do I cancel an order?